Who is Upgrade?

Upgrade is a financial technology company that offers affordable and responsible credit to mainstream consumers through cards and personal loans, together with free credit monitoring and education tools that help consumers better understand and manage their finances.

To see what our customers say about working with us, check out these Upgrade Reviews.

Upgrade has partnered with Acorn Finance to provide affordable financing options (“Moving Loans”) to qualified customers for their moving project with PODS.

Our products range from plans where no interest is charged if you pay your loan in full during the promotional period to low monthly payment plans. Our loans have which has no payments due for up to 6 months from the date the loan account is opened, which is the date your loan application is approved.
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Moving costs from PODS can be billed to your loan within 6 months of loan account opening. Payments will be due when the 6 month period ends, your moving costs exceed the approved loan amount, or your move is completed (whichever happens first).
Please note that IF YOUR MOVE IS SCHEDULED FOR MORE THAN 180 DAYS FROM TODAY’S DATE, you will not be able to use a Moving Loan (if you are approved) to finance your move with PODS. HOWEVER, you may apply for the loan closer to your move date.
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*Please refer to https://help.acornfinance.com/en/articles/9095149-upgrade-moving-loan-disclosure
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Checking your offers won’t impact your credit score. When you check to see what offer(s) you may qualify for, we perform a soft inquiry on your credit report, which won’t impact your credit score. Soft inquiries can only be seen by you. When you accept your offer and sign loan documents, we perform a second soft inquiry which also does not impact your credit score. Once your loan is approved, we perform a hard inquiry on your credit report, which may impact your credit score and can be viewed by third parties.

When you check your offer with Upgrade, we perform a soft inquiry on your credit report. A soft inquiry will not impact your credit score and can only be seen by you. If you accept a loan offer and submit your bank account information, we perform a second soft inquiry. Only when a loan is funded do we perform a hard inquiry on your credit report, which may impact your credit score.

You may contact an Upgrade Customer Support representative by dialing toll-free (844) 547- 6020 Monday - Friday 5AM - 8PM PT, Saturday & Sunday 6AM - 5PM PT, or by emailing support@upgrade.com.

When you apply for a loan with Upgrade, you will create an account with Upgrade and get access to your Upgrade dashboard which includes your loan details such as balance, available credit, payment due amount and due date. You can see the Documents section of the dashboard for your Loan documents, including the Borrower Agreement and TILA Disclosure.

You have the flexibility to make payments in a number of different ways.

Set up autopay to make sure you never miss a payment and avoid late penalties. Login to your Upgrade account and set up autopay in your dashboard.

For one time payments that you’ll make each month you can:

There are no pre-payment or cancellation fees associated with Moving Loans provided through Upgrade.

All US based long distance PODS moving and storage orders are eligible to be financed, except for moves that originate in Rhode Island, Iowa, Washington DC, Massachusetts or Nevada.

Home Improvement Loans are made by Cross River Bank, Member FDIC, Equal Housing Lender.